You can decide which notifications will always be sent regardless of the customers' preferences in the mobile app.
-
On the AMS menu, click Admin > Notifications > Notification Settings.
-
On the Notification Settings page, locate the notification you want to update.
Use the search fields at the top to narrow down the list displayed.
-
Check that the notification is enabled. If not, enable it.
-
In the Force Send column, click
-
Enter a reason for changing the notification setting, then click CONFIRM. The icon changes to a
Also see