Youtap ​​Customer Management System​
Breadcrumbs

Review transactions

  1. Find the customer whose transactions you want to review.

  2. In the blue pane, locate the account, then click Financial.

  3. On the Financial Transactions page, click Advanced.

  4. Enter your search criteria, then click Apply.

Field

Description

Transaction type

For example, Bank Deposit, Bank Withdrawal, Transaction Fee, Customer Transfer.

TXN ID

Internal ID of the financial transaction

External Reference ID

External ID of the financial transaction. Only applies to third-party transactions such as POLi. 

Amount from
Amount to

Amount range in cents. You can use the slider to enter the amount up to which you want to search.

Date From
Date To

Date range you want to search

Include Interest And Tax Transactions

Select the checkbox if you want the search results to include interest and withholding tax transactions.

The search results are displayed.

  1. Click image-20251125-040752.png to view the transaction details.

    image-20251125-040631.png


    The transaction expands.

    image-20251125-040711.png